Toyota Tops Most Dependable Brands And Cars Survey, Chrysler Dead Last

Two thirds of brands became less dependable this year, but Toyota and Lexus vehicles still remain at the top


Reliability By Brand

So which brand does it best? The answer is easy: Toyota. The automaker’s central brand leads the mass market segment with just 147 problems per 100 vehicles, while its premium brand, Lexus, leads the luxury segment and the overall industry for a second year in a row, with just 135 problems per 100 vehicles.

Unsurprisingly, the company earns the most reliability awards by model. In fact, Toyota’s nine dependability awards is the most any brand has won in a single study since 2017, when it won 10 awards.

On the other end of the table we find Chrysler, with 310 problems per 100 vehicles, whereas Tesla is not included in the study as, according to J.D. Power, it does not meet the study’s award criteria. Nevertheless, it is estimated to get a score of 252 issues per 100 vehicles, which is way worse than the study average of 190 and would put it in the bottom five brands.

Most Dependable Models

When it comes to individual models, the top spot overall goes not to a Toyota or Lexus, or even a mainstream car for that matter, but to the Porsche 718 sports car series, comprising the Boxster roadster and Cayman coupe. You can see details below for each category, but some of the highest-ranking models in their class include several Toyotas like the Corolla and Camry, the Lexus IS, BMW X6, and the Ford Super Duty.